

Overview
A Queens orthodontic practice was seeing call volume decline year over year, despite a loyal existing patient base.
The challenge
Call volume was declining year over year. Business information was inconsistent across directories, on-page content hadn't kept pace with what patients were actually searching for, and the website wasn't holding up well on mobile, where most local searches happen.
Our solution
We rebuilt the Google Business Profile from the ground up and cleaned up NAP (name, address, phone) data across citations. Alongside that, we optimized on-page content around the practice's core treatments, improved the website's responsive design for mobile visitors, and built entity authority and independent brand mentions to strengthen trust signals with Google and with patients.



